Unfortunately I cannot process the huge amount of messages received everyday at the moment. This service is therefore suspended until further notice.
facebook is the fastest way to obtain answers concerning the applications (DirEttore and MixLive), The email address should be used for specific, unsolved issues or support related questions (ways to support the project in order to obtain the software). Emails containing questions that can be answered using the Facebook group, won't be processed. If in doubt, try facebook First.